Dear Jamadots Internet Customer,
There are thieves who make it their full time job to steal your passwords, account numbers and other sensitive information. Recently, we have seen an increase in the amount of spam and spoofed email account activity. While we make it our business to protect your sensitive information on a larger, server level scale, we are urging you to make one small, but significant change to your jamadots email account settings on your personal computer, laptop, tablet, or mobile device¹. We also want to remind you of a few simple actions you can take to protect your computer and keep your private information safer online.
Update Your Outgoing SMTP Mail Server Authentication Settings.¹
Ever get an email that appeared to be sent to you from your bank but turned out to be a forgery from someone else? This is known as spoofing, and it is a tactic commonly used by spammers to hide the origin (senders email address) of their e-mail. E-mail address spoofing is done in quite the same way as writing a forged return address on a regular postal mail. As long as the letter fits the protocol, (i.e. stamp, postal code) the SMTP protocol will send the message. That’s the problem with email: it was originally created to be an extremely easy way to communicate, but it also happens to be extremely easy to forge.
In an effort to combat spoofing and unsolicited commercial email (also known as SPAM), jamadots has changed the way we require email accounts to authenticate with our outgoing mail server. Although some jamadots internet customers are already compliant with our recent changes, we are requesting that all jamadots internet customers take a few moments to verify and update their outgoing SMTP mail server settings. CLICK HERE for easy to follow instructions that accommodate many of today’s top email programs. If you would like personalized help with changing your outgoing mail server settings, you may also contact our 24-hour customer support center by calling us toll-free at (866) 514-4742. It is also suggested that you contact your local customer service center to update your email account with a new, stronger and more secure password.
Use a Strong Password.
If you have a weak password, change it. What used to be a fairly secure password years ago is child’s play for hackers today. Automated programs can crack weak passwords in a matter of minutes. Also, don’t use the same password for multiple accounts. If one gets hacked, that will put your other accounts at risk. The most commonly used passwords include things like “password” and “12345678”. We suggest you avoid these obvious phrases and opt for complicated passwords that include numbers, symbols and both upper and lower letters. To update your email password, please contact us by calling your local customer service center or our 24-hour customer support center. The telephone numbers are below.
Check out our secure password management service – Password Genie.
Learn more about how to best protect your personal information by visiting our website.
Thanks for Supporting a Local, UP Business.
As the UP’s leading internet service provider, we want to thank you for choosing us as your internet service provider. Your satisfaction is of utmost concern to us and is why we are diligent in maintaining the highest quality of communication services available.
Should you ever need additional information or technical support, our staff is available 24x7x365 to answer your questions or respond to your technical concerns.
Your Jamadots Internet Teammail server, outgoing SMTP mail server, sensitive information