HCI Subsidiary Companies Involved in Nationwide Joint Call Completion Test Project

May 18th, 2012 | No Comments | Posted in FCC, jamadots News, Notices, Technology, Telephone Services, Your Money

HCI subsidiary companies (HTC, OCTC, CCTC, MTC) were pleased to have been involved with the nationwide testing of telephone lines to determine the severity and extent of disconnected/never-connected calls associated with an issue known as Least Cost Routing. Click HERE to be taken to an update we posted in April about the nationwide call completion issue known as Least Cost Routing. You can also learn how you can report the issue if  you feel your calls are being affected.

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Press Release

 

OPASTCO, Fellow Rural Telecom Associations Announce Call Completion Test Project Results

 

OPASTCO, the National Exchange Carrier Association (NECA), the National Telecommunications Cooperative Association (NTCA) and the Western Telecommunications Alliance (WTA) today released the findings of a joint call completion test project determining the frequency with which calls to rural areas are being terminated successfully.

 

05-17-12 Joint Release Call Completion Project Findings

 

The project found that call failure rates to rural areas were 13 times more than those to urban and suburban areas.  An estimated one-third of rural test calls experienced completion problems on more than 20 percent of incoming calls.  More than 7,400 test calls were made between April 9 and April 13 to 115 rural and non-rural test lines in 40 states.

“The data illustrate what rural carriers already know,” said OPASTCO President John Rose.  “The rural call completion problem remains largely unabated, and it appears this will remain the case until firm enforcement action is taken against those who perpetuate it by design or negligence.”

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