It seems that the more things progress in resolving this issue the more they regress. Task Forces have been established, met, diagnosed, tested, met some more, etc. The answer is simple; yet, is not being fully addressed at the FCC. Now is the time for the FCC, the Chairman, and the commissioners to step forward and do as they have been tasked with doing. Consumers and small business deserve no less. It is time for telecom providers that are side-stepping call quality and completion in favor of no termination/lowest termination charges to do the right thing for the consumer and stop shipping calls to countries other than the US.
Furthermore, although many letters have already been sent from other Officials, we applaud this letter, recently sent to the FCC Chairman, from Rep. Robert Latta of Ohio. More letters may focus the spotlight on this issue and keep it center stage at the FCC, but until they (FCC) decide to get tough on those responsible for this problem and force them to correct the issue, it may just continue to plague US consumers for some time to come.
Rep. Robert Latta (R-Ohio) last week sent a letter to FCC Chairman Julius Genachowski regarding rural call completion. Rep. Latta noted that he had been notified by some rural constituents and local exchange carriers of the frequency of calls failing to be completed. He also expressed his concern for the results of the joint rural association call-completion test project, which was conducted by OPASTCO, the National Exchange Carrier Association (NECA), that National Telecommunications Cooperative Association (NTCA) and the Western Telecommunications Alliance (WTA) (411, May 17).